Privacy Policy

DebtMap is a financial and debt management firm that has partnered with several financial institutes in
the industry. Please visit our contact page for our contact details. DebtMap is committed to respecting.
your right to privacy and protecting your personal information. We have strict standards to ensure your
privacy is protected in accordance with the Privacy laws of South Africa, our policies, and procedures.

Information Collection

Upon submitting an inquiry through our website or any of our social network platforms – we will directly
collect personal information from you such as:

Additional information such as below will be collected when an application for Debt
Counselling is completed.

We may not be able to provide our services to you without some of the information.

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To opt-out of receiving marketing material, you may send an instruction to stop on
or call us on 087 551 3163


The security of your personal information is important to us, and we take reasonable steps to protect it
from misuse and loss, unauthorised access, modification, or disclosure. We keep your personal
information for the duration of which you are a client of DebtMap or for as long as you opted-in into our
mailing list or regular subscriptions.

Use and Disclosure

Where your personal information is given to us, we will seek to ensure that the information is used for
the purposes for which it was collected. Provided they agree to keeping your information private, your
personal information may be disclosed to:

We are required to provide you access to your information, except in circumstances where:

We may in the following circumstances disclose your personal information to third parties:

Your right to privacy

A period of up to 14 working days may be required to process the update. Take note where necessary, we may request other supporting documents such as those required to comply with FICA or those documents which helps complete the update your personal information.

DebtMap may at any time vary its Privacy Policy and Terms of Use by publishing the updated policies on the website. We encourage you to check our website regularly for any updates to our Privacy Policy.